When returning an order please attach our RETURN FORM.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We do not accept refunds on any bespoke or personalised items. This includes
Additional non-returnable items. Gift cards, Any leisurewear that has being embroidered with club/county crests, any goods with Initials on them.
To complete your return, we require a receipt or proof of purchase.
Please send items back to DSsports. With our RETURN FORM.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your request will be processed, and a credit or exchange will be provided within 10 days.
Late or missing refunds (if applicable)
We will email you after we receive your return.
If you haven’t received a confirmation that we have received your return within 10 days. Please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and download our RETURNS FORM HERE.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: DS Sports Ltd, Emo, Morette, Portlaoise, Co. Laois.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Any additional queries please email email@example.com.